Digital Government: Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens

This book focuses on the implementation of digital strategies in the
public sectors in the US, Mexico, Brazil, India and Germany. The case
studies presented examine different digital projects by looking at their
impact as well as their alignment with their national governments’
digital strategies. The contributors assess the current state of digital
government, analyze the contribution of digital technologies in
achieving outcomes for citizens, discuss ways to measure digitalization
and address the question of how governments oversee the legal and
regulatory obligations of information technology. The book argues that
most countries formulate good strategies for digital government, but do
not effectively prescribe and implement corresponding policies and
programs. Showing specific programs that deliver results can help policy
makers, knowledge specialists and public-sector researchers to develop
best practices for future national strategies